Make+a+difference+by+managing+moods

Leadership Lounge Session: 9/6/10 ** //Make a difference by managing moods// ** **by presenters from the Newfield Institute** Language...Body... Moods&emotions The interplay creates a predisposition for action as we embody the stories and emotions in our bodies. Neuroscience developments in the last 40 years - emotions cannot be separated from how we think, decide and behave. Emotions are short term and create shifts in how we might act (coming across a snake while on a walk) then reverting to a reasonable level of calm 8 basic emotions have been determined through studies of animals faces: The braiding of emotions and language create mood. >  Leaders work with followers to create a future.  The brain is a three-fold structure  Of the body, language and emotions, the body responds slowest, peptides carry the emotional memory, and language/thought is the fastest. Remember this when communicating, your body language may be trailing...  Very important not to leave the mood as it is Moods are not always as obvious as emotions, but need to be able to shift moods Can have a steady background of mood, and emotions are little spikes that slip back Into the mood. Cultivate a sensitivity to mood - pay attention to posture etc and become aware (We are often too busy living our lives and doing our jobs to deal with these things)
 * happiness
 * sadness
 * anger
 * fear
 * disgust
 * shame
 * surprise
 * love
 * Moods are emotions that endure, they are less obvious, and can be an emotional background of our emotional world. Though less obvious, moods subtly yet powerfully inform us how to observe and participate in life.
 * Mood influences 'the vibe', we read body language to perceive mood which influences our behavior and our own mood.
 * <span style="font-family: Arial,Helvetica,sans-serif; font-size: 90%;">Organizational culture is usually not to discuss mood.
 * Crucial for quality leadership
 * <span style="font-family: Arial,Helvetica,sans-serif; font-size: 90%;">Mood can make a big difference because it is wired in to people
 * <span style="font-family: Arial,Helvetica,sans-serif; font-size: 90%;">Shifting moods can enhancethe quality of conversations, decision-making and actions for organisational success
 * <span style="font-family: Arial,Helvetica,sans-serif;">the so-called Reptilian brain has a biological function
 * <span style="font-family: Arial,Helvetica,sans-serif;">the Mammalian part of the brain is the emotional centre
 * <span style="font-family: Arial,Helvetica,sans-serif;">the neo-cortex handles logic and language

What can I do to design the mood of people? <span style="font-family: Arial,Helvetica,sans-serif;"> <span style="font-family: Arial,Helvetica,sans-serif;">Can make a choice once we become aware of our mood <span style="font-family: Arial,Helvetica,sans-serif;"> Your self talk and world view influences your perceptions. <span style="font-family: Arial,Helvetica,sans-serif;"> At work, you can only know a small part of a person but we all make up what they are like as a whole person based on what we see Mood table Facticity. Possibility. Uncertainty. (what we judge is not open to change) (what we judge as open to change) (what we judge we are not able to predict/control) when Oppose. Resentment Resistant resignation Anxiety
 * Very important not to leave the mood as it is
 * Make sure the conversations take place to create the future
 * <span style="font-family: Arial,Helvetica,sans-serif;">Must start with your own
 * <span style="font-family: Arial,Helvetica,sans-serif;">If something bad happens you can say:
 * <span style="font-family: Arial,Helvetica,sans-serif;">I coped: this leads to a positive mood
 * <span style="font-family: Arial,Helvetica,sans-serif;">I will never let that happen again because I did not cope: become apprehensive/anxious/suspicious/defensive
 * <span style="font-family: Arial,Helvetica,sans-serif;">I will learn what I need to cope better next time by ...
 * <span style="font-family: Arial,Helvetica,sans-serif;">Your mood can become a practiced behavior if you reinforce a particular mood
 * Make sure don't just ignore good and focus on bad moods, don't focus on what goes wrong: address the positive first as a framework.
 * <span style="font-family: Arial,Helvetica,sans-serif;">develop skill in discussing mood: don't assume you know about the other person, just talk about your mood/reaction.
 * <span style="font-family: Arial,Helvetica,sans-serif;">develop skill in discussing mood: don't assume you know about the other person, just talk about your mood/reaction.

when Accept. Acceptance Ambition Wonder (Wonder is creative and curious) When dealing with negative moods:Others: Self : There is a view that we are all responsible for our own mood and emotional quality Helping shift others mood:
 * Seek to understand rather than challenge - make them feel heard
 * Is it something you are doing? But don't over-doubt yourself
 * Declare the mood, can help shift.
 * Can outline then process of shifting
 * Centring what you care about, centre your body in that thought, and then be in that space physically, to deal with it
 * We are not solely responsible because we are social beings, mood is generated between us.
 * In all interactions there is 100% truth, we only own 50% of it.
 * Understand that you have a body, and can learn from your body
 * What is my role in this matter?
 * Cultivate moods in ourselves: what story can I be in to create the mood I need?
 * Be authentic and have integrity: being rather than doing
 * Where is the start, what are the moves you can make to use language, body, moods in yourself to shift the mood in others?
 * Apply the wonder to the person
 * Lead by example
 * Allow the person to discover their own solutions
 * Change the formulae of greeting to something genuine and an invitation to intimacy
 * Don't overdo the enthusiasm
 * How often do I have to cheer their mood up?
 * This attitude can cause resentment
 * What can I change in myself to make this an engagement, not an unwelcome task

Recommended Books: [|The Brain That Changes Itself: Stories of Personal Triumph from the Frontiers of Brain Science (James H. Silberman Books)] by [|Norman Doidge] Wonder (could not find the right one)